Day-of Market Manager – Belmont, NC Farmers Market

Position Summary:

The Day-of Market Manager oversees the smooth operation of the farmers market on market days. This role is the primary point of contact for vendors, customers, and the public during market hours, ensuring the market is welcoming, organized, and compliant with market rules. 

Responsibilities:

• Attend the weekly market.

• Arrive before opening to set up the market area, signage, and information booth, if applicable.

• Set up and facilitate SNAP/EBT token sales to customers and reimburse vendors at the end of the market. (see below for SNAP/EBT details)**. Candidate will be well trained in SNAP/EBT

• Greet vendors, assist with check-in, and direct them to their assigned spaces. Assist with vendor needs, such as flat surface, electricity, requests for double space.

• Field calls/texts from vendors, typically related to tardiness or absences.

• Ensure vendors comply with market rules, including product guidelines, safety standards, and setup requirements.

• Serve as the on-site contact for customers, vendors, volunteers, and community partners.

• Troubleshoot and resolve any issues that arise (e.g., space conflicts, customer concerns, emergencies).

• Monitor market flow for safety, cleanliness, and accessibility.

• Coordinate with community groups and special event participants scheduled for the day.

• Oversee breakdown and cleanup of market space, ensuring the site is left in good condition.

• Attend weekly Operating Committee (mostly virtual. 2-3 times/year in person) and monthly Gaston County Extension (virtual) meetings.

Qualifications:

• Strong organizational and communication skills.

• Ability to problem-solve quickly and diplomatically.

• Comfortable working outdoors and standing/walking for extended periods.

• Experience with customer service or event management is preferred.

• Knowledge of farmers markets, local food systems, or community engagement is a plus.

• Experience with customer service, cash handling, or financial reconciliation preferred.

• SNAP experience is a bonus

**SNAP Responsibilities

• Pre-Market Preparation

  • Ensure SNAP electronics (card reader, devices) are fully charged prior to market.

  • Bring backup batteries/cords and a reliable WiFi source.

  • Arrive at the market at least 2 hours before opening.

• Market Setup

  • Ensure participating vendors have proper “We Accept SNAP” signage displayed.

  • Organize SNAP tokens for customer use.

  • Set up the SNAP payment system for smooth operation.

• During the Market

  • Sell SNAP tokens to customers in exchange for electronic benefits.

  • Keep accurate records of all SNAP transactions.

  • Provide customer service regarding SNAP use at the market.

• End of Market Duties

  • Collect SNAP tokens from vendors and reimburse them appropriately.

  • Run end-of-market SNAP report and reconcile figures.

  • Close the SNAP register and submit records for reimbursement.

• Post-Market

  • Share SNAP report at the next Operating Committee meeting.

  • Maintain accurate program records for monthly compliance and reporting.

  • End of year progress and tax reports

Schedule & Compensation:

• Seasonal, part-time position for market days (Sundays, 8:30-3 ET)

• Attend Operating Committee Meeting each week, held virtually 9:30 ET on Tuesday, (with limited in person meetings during the season)

• Attend monthly Gaston County Extension/DHHS Monthly Farmers Market Meeting and report findings to Operating Committee

• Attend SNAP/EBT/Senior Vouchers trainings

• Compensation: $200.00/market 

Independent Contractor Status: This role is for an independent contractor, not as an employee, agent, joint venturer, or partner of the Belmont, NC Farmers Market. Accordingly:

• You will not be entitled to employee benefits (including but not limited to health insurance, retirement benefits, or paid leave).

• You are responsible for all federal, state, and local taxes arising from compensation paid for services provided under this agreement. The Farmers Market will issue a Form 1099 at year-end if required by law.

• You retain control over the means, methods, and manner of performing the services, provided you meet the requirements and responsibilities outlined above.

Term and Termination: This position will run for the duration of the 2027 market season unless terminated earlier by either party. Either party may terminate this agreement at any time, with or without cause, upon written notice.